pkr7 Privacy Policy

pkr7 ("the Company", "we", "us", "our") operates the online casino and sports betting platform available at pkr7.club. pkr7 is the data controller responsible for the personal information collected through this platform.

For all privacy-related queries, requests to exercise your data rights, or concerns about how your personal information is being handled, you may contact our Data Support team:

• Email: [email protected] — please include "Privacy Request" in the subject line.
• Support hours: 9 AM – 12 AM PKT, seven days a week.
• Response time: pkr7 will acknowledge all privacy-related requests within 48 hours and provide a substantive response within 30 calendar days.

If you contact us regarding a data rights request, please include your registered account username and the email address associated with your pkr7 account to allow us to verify your identity before processing the request.

pkr7 collects personal data across several categories depending on how you interact with the platform. The following table summarises the key categories:

pkr7 does not collect or process special category data (such as biometric, racial, religious, or health data) except where strictly required by applicable law or our KYC obligations, in which case the minimum necessary information will be requested and handled with heightened security controls.

pkr7 collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting our support team, or responding to a survey or promotion.
• Automated technical collection: Data collected automatically when you visit or use pkr7.club, including IP address, browser type, device identifiers, pages visited, and session behaviour. This is collected via server logs and cookies (see Section 8).
• Payment providers: When you initiate a deposit or withdrawal through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Bank Alfalah, those providers share transaction confirmation data with pkr7 to reconcile your account. pkr7 does not receive or store your full banking credentials.
• Third-party identity verification: Where required to meet KYC or anti-money-laundering obligations, pkr7 may use accredited third-party identity verification services to cross-reference the information you provide against authoritative data sources.
• Game providers: pkr7's licensed third-party game providers may share aggregated or session-level data relating to your activity within their games for the purposes of dispute resolution and responsible gaming monitoring.

pkr7 processes personal data on the following legal bases:

• Contractual necessity: Processing required to establish and perform the contract between you and pkr7, including account registration, payment processing, and the delivery of gaming services.
• Legal obligation: Processing required to comply with applicable laws, regulatory requirements, and the conditions of pkr7's gaming licence — including KYC verification, anti-money-laundering checks, and responsible gaming obligations.
• Legitimate interests: Processing conducted to pursue pkr7's legitimate business interests, including fraud prevention, platform security, improving our services, and resolving disputes — provided these interests are not overridden by your rights and interests.
• Consent: Where pkr7 relies on your consent — such as for the delivery of marketing communications — you may withdraw that consent at any time by contacting [email protected] or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

pkr7 uses the personal data it collects for the following purposes:

• Creating and managing your pkr7 player account, including verifying your identity and age (21+ requirement).
• Processing deposits and withdrawals in PKR via your chosen payment method.
• Providing access to casino games, live dealer tables, cricket betting markets, slots, and all other platform features.
• Complying with KYC, anti-money-laundering (AML), and responsible gaming obligations imposed by our licensing authority.
• Detecting, investigating, and preventing fraud, money laundering, collusion, and other prohibited conduct as described in our Terms & Conditions.
• Monitoring for responsible gaming indicators — such as unusual session lengths, rapid escalation in wagering volume, or patterns consistent with problem gambling — and applying appropriate player protection measures.
• Sending transactional communications, including deposit and withdrawal confirmations, account security alerts, and updates to our policies.
• Sending promotional communications about pkr7 offers, bonuses, and new game releases — but only where you have opted in to receive such communications.
• Improving the pkr7 platform through analysis of aggregated and anonymised usage data.
• Resolving disputes and responding to support queries.
• Meeting any legal or regulatory disclosure obligations, including responding to lawful requests from law enforcement or regulatory authorities.

pkr7 does not use automated decision-making or profiling that produces legal or similarly significant effects on you without human review.

pkr7 does not sell your personal data. We share data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Bank Alfalah receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by applicable financial data protection obligations.
• Game content providers: Licensed third-party providers that supply casino games, live dealer studios, and sports data feeds may receive session-level data to facilitate gameplay, dispute resolution, and RNG certification compliance.
• Identity verification providers: Accredited KYC and AML screening services may receive identity and document data to fulfil our legal verification obligations. These providers are contractually bound to process data solely for verification purposes.
• IT and infrastructure providers: Cloud hosting, database management, and cybersecurity service providers that support the operation of pkr7.club may have access to personal data as part of their service delivery. All such providers are contractually required to implement appropriate security measures.
• Legal and regulatory authorities: pkr7 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or the conditions of our gaming licence.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of pkr7's business, personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this policy will continue to apply.

All third-party data processors engaged by pkr7 are required to process personal data only on pkr7's documented instructions and to implement technical and organisational security measures commensurate with the sensitivity of the data involved.

pkr7 retains personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with our legal and regulatory obligations. The following general retention periods apply:

Once the applicable retention period expires, pkr7 will securely delete or irreversibly anonymise your personal data. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for statistical and analytical purposes.

pkr7 uses cookies and similar tracking technologies on pkr7.club to support platform functionality, security, and performance. The following categories of cookies are used:

• Strictly necessary cookies: Required for core platform functions such as session authentication, security token management, and load balancing. These cookies cannot be disabled without impairing your ability to use the platform.
• Functional cookies: Remember your preferences, such as language settings and your last visited game category, to provide a more personalised experience.
• Analytical cookies: Collect anonymised data about how players navigate the platform — such as page visit frequency and session duration — to help pkr7 identify and fix usability issues. This data does not identify individual users.
• Security cookies: Assist in detecting fraudulent activity, identifying suspicious login attempts, and protecting player accounts from unauthorised access.

pkr7 does not use third-party advertising cookies or retargeting pixels. You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the pkr7 platform.

As a registered pkr7 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact [email protected] with your request and account details:

pkr7 will respond to all rights requests within 30 calendar days. In complex or high-volume cases, this period may be extended by a further 30 days, in which case you will be notified. pkr7 does not charge a fee for processing rights requests unless they are manifestly unfounded or excessive in frequency.

pkr7 is a strictly 21+ platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes an age declaration step and is subject to KYC verification that confirms the player's date of birth against identity documents.

If pkr7 becomes aware that personal data has been collected from a player who is under 21 years of age, the following actions will be taken immediately:

• The player's account will be suspended pending investigation.
• All wagers placed by the underage player will be voided.
• Any deposit amounts will be returned to the originating payment method, subject to verification.
• All personal data collected in connection with the underage account will be deleted as soon as the return of funds has been confirmed, except where retention is required by law.

If you are a parent or guardian and believe a minor in your care may have registered on pkr7, please contact [email protected] immediately. pkr7 will investigate and take appropriate action promptly.

pkr7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS / HTTPS encryption on all data transmitted between your device and pkr7.club.
• AES-256 encryption for personal data stored in pkr7's databases.
• One-way hashing for all account passwords — no pkr7 employee can view your password in any form.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited to what is necessary for their job function.
• Intrusion detection and monitoring systems that flag unusual access patterns in real time.
• Regular third-party security audits and penetration testing of pkr7's infrastructure.
• Staff training on data handling obligations and phishing awareness.

While pkr7 takes every reasonable precaution to protect your data, no system is entirely immune to security incidents. In the unlikely event of a data breach that is likely to result in a risk to your rights, pkr7 will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

You also play an important role in keeping your account secure. Use a strong, unique password for your pkr7 account, do not share your login credentials with anyone, and contact [email protected] immediately if you suspect unauthorised access.

pkr7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our licensing requirements. When material changes are made, pkr7 will:

• Update the "last updated" date at the top of this page.
• Display a prominent notice on the pkr7 platform notifying logged-in players of the change.
• Where the changes are significant, send a direct notification to the email address registered to your account.

Continued use of the pkr7 platform following the effective date of a policy update constitutes acceptance of the revised Privacy Policy. If you do not accept the updated terms, you should stop using the platform and request account closure.

For all privacy enquiries, data rights requests, or complaints about how pkr7 handles your personal information, please contact us at [email protected] with "Privacy" in the subject line. Our Data Support team operates 9 AM – 12 AM PKT, seven days a week, and will acknowledge your message within 48 hours.